Welcome
Christmas is fast approaching and staff hours will be reduced over the holiday season, so please ensure you've made contact in plenty of time to arrange appointments and medication repeats.
We will be closed the stat days plus Friday 3rd January 2025 when the Waimate Medical Centre will be covering acute presentations for both Waimate practices. We will be doing the same for them on Friday 27th December so routine appointments will not be available that day.
By calling the practice number (03 689 7676) you can continue to access care after hours.
In an emergency, dial 111.
We wish everyone a safe and happy festive season.
Our books remain closed with no expected opening date.
We continue to work on ways to change this but in the meantime, please call Shirley Wall (our South Canterbury Primary Care patient liaison) on 03 687 2307. She will assist you to find a GP in the district
Oak House Medical Centre is a fully independent General Practice surrounded by its own gardens and provides a friendly and easily accessible service. Nestled under the grand old oak trees at the end of Queen Street it is easy to see where the name comes from.
Established in 1992 by Dr Hammond Williamson, it was taken on by local farmers, Barney and Marion Clayton in 2008. It is now under the direction of their daughter, Vanessa Morgan who has worked there since 2010
Newly renovated, the practice now contains six consultation rooms, an emergency/surgical suite and extended waiting areas.
Practice Background
Appointments
A standard appointment time is 15 minutes. However, some services require more time. These include but are not limited to Cervical Screening, Driving Licence Medicals, ECGs, Immunisations, Travel Consults, and Minor Surgery/Procedures.
Please let staff know at the time of booking so the appropriate time can be allocated and you can be given an idea of the extra cost that may apply.
Emergencies will be seen as they arise. These take priority over booked appointments and we appreciate your patience when this happens.
Missed appointments may incur a fee.
Fees for Service
Payment is expected on the day of consultation.
A detailed price list of current fees can be found at reception.
We are pleased to be offering the new rates for current Community Card Service holder from 1st December 2018. This includes not only general medical visits but also ACC consults.
Unpaid accounts will be sent to Aorangi Debt Collection and collection fees may be incurred.
Test Results
You can expect feedback on all test results ordered by your clinician. Some results will take longer than others to be returned from testing.
We will contact you either by phone, letter or SMS (txt message). If you prefer your results via SMS please check your cell phone number is entered and correct.
Test results can only be given out after they have been viewed by a GP – preferably the one who ordered them.
If you have not heard back and think you should have, phone the surgery to enquire.
In an EMERGENCY, phone 111
⋆
In an EMERGENCY, phone 111 ⋆
After Hours Service
Oak House Medical Centre provides its registered patients with overnight GP cover Monday – Thursday inclusive. The weekend cover is shared with Waimate Medical Centre.
Full cover (5:30pm Friday – 8:30am Monday) continues for our registered population on the weekends we are on call. Every other weekend the cover is 8am – 8pm. If you call outside of those hours you will be referred to Timaru Public Hospital.
To access the after-hours service call 03 689 7676. You will get an automated message indicating you’ve reached the after-hours service. This is run by Homecare Medical in Auckland who employ registered nurses to triage your needs and advise you on further care.
In a medical emergency dial 111.